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Goldman Sachs and Salesforce backed a company that helps call center workers tell when you're angry. Now, it's helping doctors fight depression

GOLDMAN SACHS AND SALESFORCE BACKED A COMPANY THAT HELPS CALL CENTER WORKERS TELL WHEN YOU'RE ANGRY. NOW, IT'S HELPING DOCTORS FIGHT DEPRESSION

Cogito , a tech startup out of MIT, has raised $73 million with backing from Goldman Sachs and Salesforce Ventures. It boosts the quality...

Emotional Intelligence Startup Cogito Spins Out Mental Health Unit

EMOTIONAL INTELLIGENCE STARTUP COGITO SPINS OUT MENTAL HEALTH UNIT

Cogito, the A.I. startup that wrings emotional intelligence cues out of the human voice, is training its focus on call centers and...

 
 
 
Goldman Sachs Leads $37M Investment in Cogito's A.I. for Call Centers

GOLDMAN SACHS LEADS $37M INVESTMENT IN COGITO'S A.I. FOR CALL CENTERS

Cogito, one of the startups working to enhance businesses' call center operations with sophisticated analytics software, has scooped...

THE EMPATHY ECONOMY: EMOTIONAL INTELLIGENCE IN CUSTOMER SERVICE

The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. A takeoff...

 
 
 
MIT Spinout Affectiva Adds Voice Analysis to Its Emotion-Sensing Tech

MIT SPINOUT AFFECTIVA ADDS VOICE ANALYSIS TO ITS EMOTION-SENSING TECH

Machines are getting better at understanding human speech. Soon, they could also be able to perceive our emotions from the way we talk-and...

 
 
 
Harvard Spinout Qstream Grabs $15M For App to Coach Sales Reps

HARVARD SPINOUT QSTREAM GRABS $15M FOR APP TO COACH SALES REPS

The methods of honing the skills of sales people are getting more sophisticated, as companies turn to mobile technologies, data analytics,...

 
 
 
Voice-Analysis Software Firm Cogito Gets $15M Round Led by OpenView

VOICE-ANALYSIS SOFTWARE FIRM COGITO GETS $15M ROUND LED BY OPENVIEW

Cogito has drawn another investment in its voice-analysis software business, to the tune of $15 million. The Series B funding round...